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Retail is always one step ahead and that doesn't just the physical stores
Retail is always one step ahead and that doesn’t just the physical stores – planning for peaks is at the front of every online retailer’s mind too. Whether that’s strengthening your ad strategies, preparing for product launches or being smart about inventory.
It all comes down to staying productive and preparing for the upcoming busy season. Tech plays a vital role in this, ensuring you can offer the best service for customers – from their first website visit, right down to last mile delivery.
In stores this is obviously key but online it is so much more competitive. The competition online starts with exposure to your business and making sure you are the first they have seen! It is important to make sure you are seen before the rest of your competitiors and expanding your online exposure as much as possible. With shoppers becoming less brand loyal online and opting for retailers that can offer the smoothest service and best delivery options, it’s more important than ever to plan out and anticipate customer journey from the very beginning and getting your products out there.
The beauty of being online is that there are many ways you can market and advertise your product to your audience. Things like Google Ads, Social Media campaigns and Guest posts can all help to gain the all important exposure before the crowds, or clicks rush in.
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Amazon Prime Day
Amazon Prime Day is taking place as we speak, so although you might be prepared in terms of the stock, if you’re a seller in this space, there are still a few marketing tactics you can use to boost sales.
One of the best ways to encourage purchases is to educate your customers and provide tips around shopping for the two-day extravaganza. Many customers are not aware that they can create personalised deal updates on Amazon – they simply go onto the Prime Day 2022 page and create deal updates for the items they want to follow on there.
On top of summer, sales are bound to be better when this annual event rolls around at the same time for sellers. One of the most common complaints from stockists is having to manually look through full lists of orders to determine what’s on back order and what stock availability looks like. Having somewhere to digitally store this information and create a centralised list can really help with prioritising inventory levels. Here’s where tech, once again, can literally save the day!
Christmas in July!
One of the scary thoughts of peak season for many online retailers is the reminder that Christmas prep needs to start as early as July in order to keep up with an influx of sales. This is almost always a less daunting thought when there is a streamlined fulfilment process in place.
Many retailers opt for an Order Management System , allowing for the continuous tracking and active monitoring of purchases and inventory levels. This ensures the fulfilment process runs smoothly and in turn, so does the customer journey. Not only does this allow you to process orders faster during the busiest periods, but it also removes the risk of the sometimes costly human admin errors that can come naturally when there’s high demand.
Opening up conversations around Christmas can also be helpful, especially if you have larger recurring customers and contracts. Discussing the peak season allows you to plot and plan, formulating your distribution strategy ahead of schedule.
This, along with having the right tech in place for when one of the busiest periods of the year hits, allows you to streamline orders and reduce errors. Most importantly, tech enables you to maximise the opportunity that surrounds this peak period, so you don’t end up with dead stock or the inability to fulfil orders.
Summer sales strategy
Summer is in full swing, and things are already hotting up for many online retailers. Consider packaging up products with summer in mind when thinking about your strategy plan. Certain products such as sunglasses, fans and sportswear, naturally seem more appealing in the hotter months. Put these particular items at the front and centre of your marketing efforts and across your website. It can help to list items under certain themes such as summer, much like Amazon does when it comes to peak periods.
Thinking about your customer journey is also key throughout the summer months. Shopping experiences should be hassle-free and so should getting in touch with retailers. Research suggests that 40% of survey respondents said that they are happy to be contacted by chatbots when seeking help online. Deploying a chatbot strategy could be key to maximising your time when it comes to responding to common questions, where customers are also looking for efficiency so they can enjoy the great outdoors!
Following this, it’s the picking, packing and shipping processes involved in summer fulfilment that should be handled with care. Technologies available such as order management software, ensures users are alerted in real-time when a new order comes in and, information will automatically be sent to warehouse operatives – allowing them to pick and pack the order as quickly and as accurately as possible.
Black Friday
Black Friday, also known as Cyber Week, is one of the most anticipated sales periods for online retailers. Having your ecommerce store set up for an influx of sales this November should be a top priority that you’re already starting to think about.
One of the things that is helpful to do early on, is getting as many customer reviews and testimonials on site by the time this busy period rolls around. Purchase decisions are often made by reading through other user experiences. Customers have lots of sites to choose from when it comes to Black Friday sales and this is a great way to educate them and support them with purchase decisions.
Another top tip is to always have a range of payment methods available on site, so that you can reach a wider range of people when it comes to potential sales. You should also have strong delivery options and an easy returns policy, so that customers can purchase with ease.
Implementing a multi-courier strategy, rather than working with a sole courier will allow eCommerce businesses to offer more flexibility and options. Using more than one dedicated courier will also help to keep costs down.
If you opt to implement an order management system with pre-built courier integrations, then working with multiple couriers won’t even add to your admin burden. These pre-built integrations seamlessly connect with all the data within your platform, allowing it to automatically select the best courier for the job, based on rules you define (delivery date, product value, delivery location etc.)
Post-Covid service levels in peak seasons
Covid-19 had big impacts on order management, fulfilment and delivery processes across the world but now customers are no longer accepting Covid-19 as an excuse for late delivery. Poor customer service and a general lack of efficiency in the order process are not so widely tolerated. Post-Covid-19, shoppers are now spending less online but demanding better service when they do. According to a new study, two-thirds said they had noticed an increase in customer service problems at point of purchase and/or delivery since the pandemic began.
Peak sale periods are a real test on how effective a retailer’s order management and warehouse management systems are in meeting the high demands of customers. This is something that is crucial for retailers to get right, with 63% of customers stating poor delivery would stop them returning to a company.
Implementing technology such as a consolidated order management system can help retailers handle an increase in order demand, whether that’s supporting warehouse employees, or customer service teams during seasonal peaks. A sound order management system provides real-time data and displays achievable KPI’s, therefore reducing any errors and miscommunication in times where demand is high and retailers have to act quickly.
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Content marketing is the creation of information and content and how this can be shared across different formats
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With the changing landscape of online content, one of the most crucial aspects of boosting your visibility is mastering the art of keyword selection.
SEO is the process of how your website becomes ranked above others in a search engine. With search engines like Google and Bing having...
AI has come a long way in recent years, weaving its way into our daily lives in ways we never imagined. Whether it’s curating playlists, drafting emails, or generating content for businesses, AI is proving to be an incredibly powerful tool. But with all its benefits, there’s an ongoing debate: Are we sacrificing human creativity and authenticity in the process? Let’s take a closer look at how AI-generated content stacks up against human writing. The Pros of AI-Generated Content Speed & Efficiency: AI’s Biggest Strength Picture this: You’ve got just two hours before a blog post needs to go live, and you still need to write social media captions to go with it. You’re swamped. Instead of scrambling, you turn to AI-powered tools like ChatGPT, which can generate the content in minutes—optimized for SEO and free of grammatical errors. For businesses, AI is a game-changer when it comes to time management. According to McKinsey & Company, generative AI can automate up to 70% of repetitive content creation tasks, freeing up time for more strategic work. Cost Savings: AI as an Affordable Alternative AI doesn’t just save time—it saves money. Businesses that previously relied on hiring full-time writers or outsourcing content creation are now turning to AI to generate large volumes of content at a fraction of the cost. A PwC study estimates that AI-driven automation could add $15.7 trillion to the global economy by 2030, largely due to increased productivity and cost savings. With AI’s ability to churn out multiple articles in a short time, it’s easy to see why companies are adopting it as a budget-friendly content solution. However, while AI is efficient and cost-effective, it’s not without its drawbacks. The Cons of AI-Generated Content Creativity & Originality: Can AI Compete with Humans? While AI is fast and efficient, it struggles to match the creativity of human writers. AI can process vast amounts of data, but it lacks the ability to truly innovate, draw from personal experiences, or be inspired by the world in the way humans can. A study by Harvard Business Review highlights that while AI can generate creative outputs, it doesn’t produce truly novel ideas—it simply remixes existing ones. Another issue is content overlap. Since AI pulls from its training data, there’s a chance of repeated or recycled ideas, which can raise originality concerns. Even Google’s Search Central Blog warns that AI-generated content must be “helpful, original, and high-quality” to rank well in search results. SEO & Quality Risks: The Potential Downside of AI Content AI-generated content might be SEO-friendly, but that doesn’t mean it’s always effective. Search engines prioritize valuable, engaging, and human-like content—and mass-produced AI content doesn’t always meet these standards. According to SEMrush, while there’s no official Google penalty for AI-written content, sites relying too heavily on it could suffer in search rankings. Google’s algorithm favors content that demonstrates expertise, experience, authority, and trustworthiness (E-E-A-T), and AI lacks real-world experience—something human writers naturally bring to the table. For businesses that rely on SEO to drive traffic, overusing AI could actually do more harm than good. Finding the Right Balance AI is an incredible tool, but it works best when paired with human creativity. While it excels at speed, efficiency, and cost-cutting, it falls short when it comes to originality, emotional depth, and authentic storytelling. At Bubble SEO, we understand the value of human-written content. That’s why every piece we create is crafted by our expert team, led by Sofi Parry, ensuring your content aligns with your brand’s goals while maintaining a unique and personal touch. Want high-quality, human-crafted content for your business? Get in touch with Bubble SEO today!
Google is known for its constant algorithm updates, with the goal of improving the quality of search results and enhancing the user experience. In 2024, several significant updates have rolled out, impacting how websites are ranked and how marketers approach their SEO strategies. Below, we explore the key changes and what they mean for businesses and digital marketers. 1. Focus on Helpful Content: The "Helpful Content" Update One of Google's core focuses this year has been on promoting "helpful content". The Helpful Content Update prioritises pages that provide real value to users over those stuffed with keywords or created solely for ranking purposes. Google’s AI now does a better job of determining the true intent behind content, rewarding pages that genuinely address user needs. How to Adapt: Audience-Centric Content: Ensure your content addresses user queries comprehensively and prioritises providing answers or solutions rather than just boosting rankings. Remove Fluff: Thin, repetitive, or overly-optimised content can hurt your rankings. Focus on improving the depth and originality of your articles. User Satisfaction Signals: Pay attention to user engagement metrics, such as time on page and bounce rate, as these can indicate how "helpful" users find your content. 2. Enhanced E-E-A-T: Experience, Expertise, Authoritativeness, and Trustworthiness Google has added an extra "E" to E-A-T, now called "E-E-A-T"—"Experience." This addition means Google now considers whether content creators have first-hand experience on the topics they discuss. This change is particularly impactful in areas like health, finance, and other “Your Money, Your Life” (YMYL) niches. How to Adapt: Author Expertise: Ensure content is created or reviewed by individuals with direct experience or expertise in the field. Author Bios and Credibility: Include detailed author bios, qualifications, and links to credible sources that verify the author's expertise. First-Hand Accounts: Incorporate personal experiences, case studies, and testimonials into your content to demonstrate true experience. 3. Page Experience Update: Mobile-First and Core Web Vitals Google continues to push the importance of user experience with updates to its Page Experience metrics, especially emphasising mobile usability and Core Web Vitals. The Core Web Vitals include metrics such as Largest Contentful Paint (LCP), First Input Delay (FID), and Cumulative Layout Shift (CLS), all of which measure the quality of a user’s interaction with your website. How to Adapt: Speed Optimisation: Optimise your website's loading speed, with particular focus on mobile devices. Stability and Responsiveness: Minimise layout shifts that might frustrate users, and ensure that interactive elements are highly responsive. Mobile-Friendly Design: Test your website across various devices and screen sizes to ensure a seamless mobile experience. 4. AI and Conversational Search: Integration of Generative AI Results Google has rolled out more integrations of generative AI and conversational search features into their search engine results. Google's Search Generative Experience (SGE) aims to provide more interactive, AI-driven results that summarise complex queries in a conversational way. This impacts the traditional search result layout and the visibility of featured snippets. How to Adapt: Structured Data Usage: Ensure your website uses structured data to help Google understand your content better and make it more likely to be included in AI-generated responses. Conversational Content: Incorporate a natural, conversational tone into your content, anticipating longer, more complex queries that users might ask AI. Focus on Rich Answers: Create content that answers questions in a concise, authoritative manner to increase chances of being included in AI summaries or rich answers. 5. Spam and Link Quality Updates Recent updates have also focused on cracking down on spammy practices and low-quality link building. Google's SpamBrain AI is better at detecting manipulative link schemes and penalising websites involved in unnatural link practices. It’s clear that Google’s push for higher quality extends to off-page SEO as well. How to Adapt: High-Quality Backlinks: Focus on acquiring backlinks from reputable, relevant sources rather than quantity. Check out Ahrefs’ Guide to Quality Backlinks for strategies. Disavow Low-Quality Links: Regularly audit your backlink profile and disavow any links from spammy or irrelevant sites using the Google Disavow Tool. Avoid Link Manipulation: Avoid engaging in link exchanges, PBNs, or other tactics that could be flagged as manipulative. Conclusion: Staying Ahead of Google Updates Google’s recent updates underscore its commitment to improving user experience, content quality, and combatting spam. SEO professionals and content creators must adapt by prioritising helpful, experience-driven content, optimising user experience metrics, and focusing on high-quality, ethical link-building practices. Staying informed about these changes and continuously refining your SEO strategy are key to maintaining strong visibility in search results. Remember, Google's updates are ultimately aimed at rewarding websites that provide real value to users—so focus on creating the best possible experience for your audience, and you'll stay on the right side of these changes.
In today’s digital world, small businesses face increasing challenges in standing out online. Your content, SEO strategy, and overall online presence play a crucial role in ensuring your business gets noticed. But with so much competition, how do you cut through the noise? Investing in professional content writing services can make all the difference. Here’s how: Boosting SEO with High-Quality Blog Content Blogs are a powerful tool for improving your website’s SEO rankings while providing valuable and engaging content for your audience. According to HubSpot, businesses that blog get 55% more website visitors than those that don’t. Regularly publishing well-written blogs can: Establish your expertise in your industry. Keep your audience informed and engaged. Enhance your website’s authority in search engines. SEO tools like SEMrush can help identify the right keywords and topics to focus on, ensuring your blog content is both relevant and high-performing. Well-crafted blog content doesn’t just attract readers—it builds trust and converts them into loyal customers. Bubble SEO’s content writing services can help you create blog content that delivers real results. SEO-Optimised Product Descriptions for E-Commerce For e-commerce businesses, product descriptions do more than inform customers—they also play a crucial role in SEO. Optimised product descriptions can: Help products rank higher on search engines. Improve user experience with clear, compelling copy. Encourage customers to make informed purchase decisions. A great product description speaks directly to your customer’s needs while naturally incorporating relevant keywords. Professional content writers ensure that your product descriptions are engaging, error-free, and designed to boost visibility and conversions. Repurposing Content for Maximum Impact A strong brand voice requires cohesive and consistent messaging across multiple platforms. Repurposing content allows you to: Reinforce your brand identity. Increase engagement on social media, newsletters, and website pages. Improve your SEO by distributing valuable content across different channels. Additionally, content can be repurposed for email marketing campaigns—one of the most effective digital marketing channels, with an ROI of £42 for every £1 spent in the UK. A well-executed content strategy ensures seamless, impactful campaigns that drive engagement and conversions. 4. Compelling Copy for Paid Ads & PPC Campaigns Paid advertising and pay-per-click (PPC) campaigns rely on strong, persuasive copy. Well-crafted ad content can: Capture attention and increase click-through rates. Convince potential customers to take action. Enhance your return on investment (ROI) for digital ads. Think of your ad copy as your business’s first impression—engaging and persuasive content can be the difference between a missed opportunity and a new customer. Bubble SEO’s team specialises in creating ad copy that converts. 5. Improving Local SEO Rankings If your business operates in a specific location, ranking higher for local search terms is essential. Content writing services can support local SEO efforts by: Creating location-specific blog content. Developing targeted landing pages with optimised copy. Enhancing your Google visibility for searches relevant to your area. According to Google, 46% of all searches have local intent, meaning businesses that optimise for local SEO have a much higher chance of attracting customers in their area. Whether you run a coffee shop, a boutique, or a consultancy, strong local SEO strategies can bring more people to your door—both digitally and physically. Why Content Writing Services Are a Smart Investment As a small business owner, balancing content creation with day-to-day operations can be overwhelming. High-quality, SEO-optimised content isn’t just about ranking higher on Google—it’s about telling your brand’s story, engaging your audience, and turning visitors into customers. By outsourcing content writing, you ensure your online presence remains consistent, professional, and impactful. In a competitive digital world, compelling content isn’t a luxury—it’s a necessity.